Terms of Service

01Early access service

SpicaNova AI is a productivity service that connects to your authorized tools, evaluates messages, drafts replies, and helps you manage follow-up work.

The product is still evolving. Features may change as we improve reliability, security, and customer workflows.

02Your responsibilities

You are responsible for keeping your account secure, connecting only accounts you are allowed to authorize, and reviewing important drafts before sending.

You may not use SpicaNova AI for unlawful, abusive, deceptive, or high-risk activity where automated drafting could cause harm without appropriate human review.

03Integrations

When you connect Gmail, Slack, WhatsApp, Notion, Stripe, Attio, Outlook, or another provider, you authorize us to access that provider only as needed to provide the service.

Third-party providers may have their own terms and policies. Disconnecting an integration stops new access, but previously processed product records may remain until deletion or retention cleanup.

04Payments and cancellation

Paid subscriptions are available. When you choose a plan in Settings, you are billed monthly at the price shown on that plan until you cancel. Payment is handled by Stripe: your card details are entered on Stripe's hosted pages and never reach our servers.

You can cancel at any time. In Settings, under Plans, the Manage billing button opens the Stripe billing portal, where you manage your subscription. If you cannot complete something there, email hello@spicanova.ai and we will action it. Past fees are generally non-refundable unless required by law or agreed in writing.

05Limitations

AI-generated drafts and summaries can be incomplete or wrong. You should review output before relying on it for legal, financial, medical, or other high-stakes decisions.

The service is provided as available during early access, with no guarantee of uninterrupted operation.

06Contact

For questions about these terms, contact hello@spicanova.ai.